Legal Information | TunerFeed Website Solutions

Effective Date: November 21, 2024

TunerFeed is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and automatic information when you interact with TunerFeed.

a. Personal Information You Provide

We collect information you directly provide, such as:

Contact Information: Name, email, phone number, and address.
Payment Information: Credit card details and transaction history.
Communications: Messages or inquiries sent to customer support.

b. Information Collected Automatically

We automatically gather data such as:

Log Data: IP address, browser type, and timestamps.
Usage Data: Pages visited, links clicked, and time spent on each page.
Cookies: Information about your interaction with the site to enhance user experience.

2. How We Use Your Information

We use your information for several purposes:

Service Provision: To process transactions, manage accounts, and offer customer support.
Communication: To send updates, notifications, or promotional material (with your consent).
Website Improvement: To analyze usage patterns and enhance functionality.
Security: To protect against unauthorized activities and threats.
Legal Compliance: To comply with legal obligations.

3. Cookies and Similar Technologies

We use cookies to improve your experience on our site. You can manage your cookie preferences through browser settings. Disabling cookies may limit certain features of the site.

4. Sharing Your Information

TunerFeed does not sell your information. However, we may share it in specific circumstances:

With Service Providers: Third-party vendors who perform services like payment processing or data analysis.
In Response to Legal Requests: If required by law or for protection of rights.
Business Transfers: In case of a merger or acquisition.

5. Your Rights and Choices

You have several rights regarding your personal data:

Access and Correction: Request access or corrections to your personal data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails.
Cookies: Manage cookie preferences via browser settings.

For any requests, contact us at support@tunerfeed.com.

6. Data Security

We implement security measures to protect your data from unauthorized access or misuse. However, no transmission method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. International Data Transfers

If you are located outside of Spain, your information may be transferred to, stored, and processed in countries where our servers or providers are located. We ensure adequate safeguards for data protection.

9. Children’s Privacy

TunerFeed does not knowingly collect personal information from individuals under 13. If we become aware of such data collection, we will take steps to delete it.